You are entitled to a refund if:
1.1: The setup is unresponsive and you are not helped within 3 days.
1.2: The service does not work as intended within 24 hours and you are not helped.
1.3: You do not chargeback: Please message us first.

We are not responsible for:
2.1: Your group being successful or failing.
2.2: You keeping up with updates and changes with Clan Labs.
2.3: Who you make Owner, HICOM, Supervisor, or Officer.
2.4: Your configurations.
2.5: Putting the bot in your discord.
2.6: Informing staff that you need the Roblox account in your group.

You may not:
3.1: Abuse the API such as exhaust the server.
3.2: Redeem another users code.
3.3: Access Clan Labs' Roblox accounts.
3.4: Leak or use another group's credentials.
3.5: Admin abuse any group or user.
3.6: Threaten or be malicious against the service or its staff.
3.7: Resell Clan Labs serial keys.

We will do a group transfer if:
4.1: It is absolutely required.
4.2: You have at least 25 days left on your time.
4.3: You are the owner or you have the owner contact us directly confirming the transfer.
4.4: You understand that you will lose all data upon the transfer.